Effective Date: [01/08/2024]

At YK Global Solution, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our services, or engage with us in other ways.


1. Information We Collect

1.1 Personal Information:
When you create an account, sell or trade in a laptop, or make a purchase, we may collect personal information such as your name, email address, phone number, and shipping address. This information is necessary for processing transactions, providing customer support, and communicating with you.

1.2 Financial Information:
For payment processing, we collect financial information such as credit card details or bank account information. This information is securely processed by our payment gateway provider and is not stored on our servers.

1.3 Usage Data:
We collect data about your interactions with our website, including IP addresses, browser types, operating systems, and browsing behavior. This helps us analyze trends, improve our services, and enhance your experience.

1.4 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to personalize your experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings.


2. How We Use Your Information

2.1 To Provide Services:
We use your personal information to process transactions, manage your account, and deliver the services you request, such as selling, trading, or purchasing laptops.

2.2 To Communicate:
We may use your contact information to send you updates, notifications, and promotional offers related to our services. You can opt-out of marketing communications at any time.

2.3 To Improve Our Website:
Usage data helps us understand how users interact with our website, allowing us to make improvements and enhance user experience.

2.4 To Ensure Security:
We use your information to detect and prevent fraudulent activities, secure our systems, and comply with legal obligations.


3. Sharing Your Information

3.1 Service Providers:
We may share your information with third-party service providers who assist us in processing payments, shipping products, and providing customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes and how they affect your information.


4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but strive to ensure your information is protected.


5. Your Rights

5.1 Access and Correction:
You have the right to access, update, or correct your personal information held by us. You can do so by logging into your account or contacting us directly.

5.2 Data Deletion:
You may request the deletion of your personal information, subject to legal and contractual obligations. Please contact us to make such a request.

5.3 Opt-Out:
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.


6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.


7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

YK Global Solution Sdn Bhd
Email: ykglobalsolution@gmail.com
Phone: 0132038775
Address: Plaza Low Yat, Lot 2-16A, 2nd Floor, Jalan Bukit Bintang, Kuala Lumpur.

Thank you for trusting YK Global Solution, with your personal information. We are committed to protecting your privacy and ensuring a secure experience on our platform.